Holly's Inbox -- Denham’s novel, written entirely in e-mails, began as a serialized Web site, www.hollysinbox.com. The story revolves around Holly Denham, the new receptionist at a London bank, and through her correspondence, readers get to know her daily life. She befriends Trish, the other receptionist, and begins a relationship with James, a charming higher-up. Between organizing meetings at the bank, she trades hilarious, risqué e-mails with her friends Jason and Aisha, assures her parents she’s getting along well, helps her grandmother decipher the Internet, and offers her siblings much-needed advice. Her e-mails even reveal a life-altering event from her past. While the premise can be tiresome—who doesn’t have to slog through enough e-mails of their own?—the story becomes more engrossing as fresh details come to light. The author, a placement-agency owner writing under a pen name, explores a new format with compelling results. A second novel is planned, and Holly’s adventures continue online.